Privacy Policy

1. PERSONAL DATA PROTECTION ACCORDING TO GDPR

Rollermonkey S.L., in compliance with current regulations on the protection of personal data, informs that the personal data collected through paper forms or electronic media are included in specific automated files of users of Rollermonkey S.L. services.

The collection and automated processing of personal data aim to maintain the business relationship and perform tasks related to information, training, advice, and other activities specific to Rollermonkey S.L.

These data will only be disclosed to entities that are necessary to fulfill the aforementioned purpose.

Rollermonkey S.L. takes the necessary measures to ensure the security, integrity, and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

The user may exercise the rights of access, opposition, rectification, and cancellation recognized in the aforementioned Regulation (EU) at any time. These rights can be exercised by the user directly via email at: rollergrind360@gmail.com or at the address: C/ Castella 15, Barcelona.

The user declares that all data provided by him/her are true and correct, and undertakes to keep them updated by communicating any changes to Rollermonkey S.L.

2. PURPOSE OF PROCESSING PERSONAL DATA

For what purposes will we process your personal data?

At Rollermonkey S.L., we will process your personal data collected through the rollergrind360.com website for the following purposes:

1. In the event of contracting goods and services offered through rollergrind360.com, to maintain the contractual relationship as well as the management, administration, information, provision, and improvement of the service.

2. Sending requested information through the forms available on rollergrind360.com.

3. Sending newsletters and commercial communications regarding promotions and/or advertising of rollergrind360.com and the sector.

Please note that you can object to the sending of commercial communications through any means and at any time by sending an email to the aforementioned address.

The fields in these records are mandatory, and it is impossible to fulfill the aforementioned purposes if the data is not provided.

How long will the collected personal data be retained?

The personal data provided will be kept as long as the business relationship is maintained and you do not request its deletion. They will also be retained for the period in which legal responsibilities may arise from the services provided.

3. LEGITIMACY

The processing of your data is based on the following legal grounds:

1. The request for information and/or the contracting of services from Rollermonkey S.L., the terms and conditions of which will be made available to you prior to any potential contract.

2. Free, specific, informed, and unambiguous consent, as we inform you by providing this privacy policy. After reading it, if you agree, you can accept it through a declaration or a clear affirmative action, such as checking a box provided for this purpose.

If you do not provide us with your data or do so incorrectly or incompletely, we will not be able to fulfill your request, and it will be impossible to provide you with the requested information or carry out the services.

4. RECIPIENTS

The data will not be disclosed to any third party outside of Rollermonkey S.L., except for legal obligations.

As possible processors (who have committed to comply with the applicable data protection provisions at the time of their hiring), we have contracted the following providers of goods and services necessary for the proper functioning of our company: Logistics and transportation companies, digital marketing companies, banking services, and the manufacturers and suppliers of our products.

5. DATA COLLECTED BY USERS OF THE SERVICES

In cases where the user includes files with personal data on shared hosting servers, Rollermonkey S.L. is not responsible for the user's non-compliance with the GDPR.

6. DATA RETENTION IN ACCORDANCE WITH THE LSSI

Rollermonkey S.L. informs that, as a data hosting service provider, in accordance with the provisions of Law 34/2002 of July 11 on Information Society Services and Electronic Commerce (LSSI), it retains the essential information to identify the origin of the hosted data and the time at which the service was started for a maximum period of 12 months. The retention of this data does not affect the secrecy of communications and may only be used within the framework of a criminal investigation or for public security purposes, made available to the courts and/or competent authorities as required.

The communication of data to the State Security Forces and Bodies will be carried out in accordance with the provisions of the regulations on the protection of personal data.

7. INTELLECTUAL PROPERTY RIGHTS

Rollermonkey S.L. is the owner of all copyright, intellectual and industrial property rights, know-how, and any other rights related to the contents of the rollergrind360.com website and the services offered therein, as well as the necessary programs for their implementation and related information.

Reproduction, publication, and/or non-strictlyprivate use of the contents, whether in whole or in part, of the rollergrind360.com website is not permitted without prior written consent.

8. INTELLECTUAL PROPERTY OF THE SOFTWARE

The user must respect third-party programs made available by Rollermonkey S.L., even if they are free and/or publicly available.

Rollermonkey S.L. has the necessary exploitation and intellectual property rights of the software.

The user does not acquire any rights or licenses for the contracted service software, nor for the technical information for monitoring the service, except for the rights and licenses necessary to fulfill the contracted services and only for the duration of said services.

For any action that exceeds the fulfillment of the contract, the user will require written authorization from Rollermonkey S.L. Accessing, modifying, viewing the configuration, structure, and files of the servers owned by Rollermonkey S.L. is prohibited for the user. The user assumes civil and criminal liability for any incidents that may occur on the servers and security systems as a direct result of negligent or malicious acts on their part.

9. INTELLECTUAL PROPERTY OF HOSTED CONTENT

The use contrary to intellectual property legislation of the services provided by Rollermonkey S.L. is prohibited, including:

- The use that contravenes Spanish laws or infringes the rights of third parties.
- The publication or transmission of any content that, in the opinion of Rollermonkey S.L., is violent, obscene, abusive, illegal, racial, xenophobic, or defamatory.
- Cracks, serial numbers of programs, or any other content that violates the intellectual property rights of third parties.
- The collection and/or use of personal data from other users without their express consent or in violation of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data.
- The use of the email server's domain and email addresses for sending unwanted bulk mail.

The user is solely responsible for the content of their website, the transmitted and stored information, hyperlinks, claims by third parties, and legal actions related to intellectual property, third-party rights, and the protection of minors.

The user is responsible for complying with current laws and regulations and the rules related to the operation of the online service, e-commerce, copyright, the maintenance of public order, and universal principles of Internet use.

The user will indemnify Rollermonkey S.L. for any expenses incurred as a result of Rollermonkey S.L.'s imputation in any case where the user is responsible, including legal fees and expenses, even in the case of a non-definitive judicial decision.

10. PROTECTION OF HOSTED INFORMATION

Rollermonkey S.L. performs backups of the content hosted on its servers; however, it is not responsible for the loss or accidental deletion of data by users. Similarly, Rollermonkey S.L. does not guarantee the complete replacement of data deleted by users, as such data may have been deleted or modified during the period of time since the last backup.

The services provided, except for specific backup services, do not include the restoration of the contents maintained in the backup copies made by Rollermonkey S.L. when the loss of content is attributable to the user. In this case, a fee will be determined based on the complexity and volume of the recovery, subject to the user's acceptance.

The restoration of deleted data is only included in the service price when the loss of content is due to causes attributable to Rollermonkey S.L.

11. COMMERCIAL COMMUNICATIONS

In accordance with the LSSI, Rollermonkey S.L. will not send advertising or promotional communications via email or other electronic means without the prior request or express authorization of the recipients.

In the case of users with whom there is a previous contractual relationship, Rollermonkey S.L. is authorized to send commercial communications regarding products or services similar to those initially contracted with the client.

In any case, after proving their identity, the user may request not to receive any more commercial information through the Customer Support channels.